Platform

Manage your team, billing, and API keys from the Kixo dashboard.

Teams and roles

Each Kixo team supports multiple members with role-based access:

RolePermissions
OwnerFull access. Manage billing, delete projects, transfer ownership.
AdminManage projects, members, API keys, campaigns, and settings.
MemberView analytics, create dashboards, send campaigns, use AI chat.
ViewerRead-only access to analytics and dashboards.

Billing

Kixo uses a dual billing model:

MAU subscription

Your base plan is determined by the number of monthly active users (MAU) across all projects in your team. The free tier includes a generous MAU allowance to get started.

Token packs

AI chat usage is billed separately through token packs. Each AI query consumes tokens based on the complexity of the request. Purchase token packs from the billing page in the dashboard.

API keys

Each project has its own API keys. You can create multiple keys per project for different environments (e.g. production, staging).

  • Project ID (kx_proj_...) -- identifies the project
  • API Key (kx_key_...) -- authenticates requests

API keys are scoped to event ingestion by default. They cannot be used to access dashboards, campaigns, or team settings.

Manage keys in the dashboard under Settings > API Keys. You can revoke and rotate keys at any time.